Important Group Information
Everything your group needs to know before you book with us: accommodation, conference spaces, catering, payments and the house rules. Please read through and pass this on to your group organiser.
01 About your accommodation
- All units are fully self contained with kitchen and bathroom facilities.
- Linen is supplied on all beds. Beach towels are not supplied.
- Guests have free use of the 25m indoor heated pool, spa and steam room during their stay, and complimentary pool towels are available.
02 Conference rooms & auditorium
Capacities & dimensions
| Space | Maximum capacity | Dimensions |
|---|---|---|
| Conference Room 1 | 150 persons (Rooms 1, 2 & 3 combined) | 6.7m × 11.3m |
| Conference Room 2 | 6.7m × 11.2m | |
| Conference Room 3 | 6.7m × 7.6m | |
| Conference Room 5 | 45 persons | 6.0m × 12.6m |
| Auditorium | 500 persons | 30.0m × 15.0m (8.0m high) |
| Marquee | 160 persons | — |
| Private Dining Room | 120 persons | — |
Conference Rooms 1 & 2 sit next to each other and the walls between them can be opened up to form larger rooms. Conference Room 5 is completely separate.
What's included
- All conference rooms are equipped with 55 inch flat screen TVs.
- Wi-Fi is complimentary for all conference delegates.
Conditions of use
- Half day rates apply to 6 continuous hours or less, not split hours across the day.
- There is a 12am cut-off for use of the conference rooms, auditorium and marquee.
- No food is permitted in the conference rooms or auditorium at any time.
- Surcharges may apply for rooms left in an untidy manner.
04 Catering
All meals are served buffet style in our Private Dining Room.
- All persons in the group must have the catering option if catering is to proceed.
- The minimum group size for catering is 20 persons.
- All persons must arrive at the allocated meal time. Multiple meal sittings may be required if your group size exceeds capacity limits.
- Final catering numbers are due no later than 10 days prior to your arrival date, and catering is subject to availability.
- If you have suggestions for the type of meal you would like served, please advise and it will be reviewed for approval. Otherwise the menu is written by our Catering Manager.
05 Children's pricing & dietary requirements
Children's catering rates
| Age | Charge |
|---|---|
| 12 months and under | Free |
| 1 – 3 years | $5.00 per meal |
| 4 – 12 years | 50% of the full rate |
| 13 years and over | Full rate |
Special dietary requirements
Medically diagnosed special dietary requirements (for example gluten free, intolerances, allergies) incur a surcharge of $5.00 per person per meal. Special diet meals are served by our Catering Team Leader on duty, and it is the customer's responsibility to make themselves known to our staff.
06 To proceed with a booking
To proceed with a booking we require:
- Your group name, contact person, postal address and mobile number
- Arrival and departure dates
- The number of rooms and each type of room you wish to book
- All meals you wish to have included as part of your package
- The dates and times of use of the conference rooms
07 Deposit, payment & security bond
- Once your quote is accepted we make an unconfirmed booking and email you a deposit invoice.
- The deposit is $100 per cabin and $50 per campsite, payable within 2 weeks of the invoice, to secure your reservation and any church discount. If it is not received we will be in touch, and an unconfirmed booking can be cancelled.
- Once the deposit is paid, 50% of the accommodation is due 3 months prior to arrival (as soon as possible if you book inside that time).
- The remaining balance must be paid prior to arrival, before keys are handed over, and is payable by EFT, cash, EFTPOS, Mastercard or Visa.
All prices include GST and are subject to change.
08 Cancellation conditions
| Group size | More than 4 weeks before arrival | Up to 10 days before arrival |
|---|---|---|
| More than 20 cabins & campsites | Cancel more than 20% of cabins and campsites without penalty | Cancel up to 20% of cabins and campsites without penalty |
| 20 cabins & campsites or fewer | Cancel without penalty up to 10 days prior to arrival | |
09 Code of conduct
A responsible adult must be nominated as your Group Manager, and agrees to assist with all conduct and security matters concerning your group. This assistance is essential between 9.00pm and 8.00am.
Breaches of the code of conduct
- Loutish behaviour by any member of your group.
- Noise emanating from a unit after 10.00pm. This breach may result in the eviction of your entire group, with no credit or refund granted.
- Excessive noise after 10.00pm from a room containing more persons than indicated on the rooming list (a double breach).
- The excessive use of alcohol or offensive language.
10 Check-in, check-out & facilities
| Monday to Saturday | Sunday | |
|---|---|---|
| Check in | 2.00pm – 8.00pm | 2.00pm – 5.00pm |
| Check out | 8.00am – 10.00am | |
| Pool hours | 8.00am – 8.45pm | 8.00am – 5.45pm |
- If your arrival time is likely to be outside these times, please advise reception.
- Late check out is available on request, subject to availability.
- The pool is closed 3.30pm to 7.30pm Monday to Friday during NSW school terms for swimming training.
- Other sporting facilities are available at a discounted hire fee.
- No pets.
11 Final confirmation details
12 Come and see the resort
Organisers are always welcome to visit us before booking, and we would love to show you around.
A site inspection takes about half an hour and covers the conference rooms, the auditorium, the marquee lawn, the private dining room and a sample of the accommodation, so you can picture exactly how your event will run. We can also walk through catering, room set ups and arrival times while you are here.
Site inspections are by appointment at a date and time that suits you, including outside office hours by arrangement.
To book a site inspection
- Call 02 4283 6999
- Email functions@wslr.com.au
- Or just say so in your reply to this quote and we will organise it
If you cannot get to us before booking, there is a full virtual walk through of the resort below.
13 Other information
For things to see and do, restaurants and dining, events, maps and itineraries throughout the Wollongong and Illawarra region, visit www.visitwollongong.com.
Would you like to meet with one of our staff to discuss your next function at the resort? A meeting can be arranged at a date, time and venue convenient to you, just let us know.
Questions about your group booking?
Fairy Meadow NSW 2519
All prices include GST and are subject to change.